SHIPPING, PAYMENT & REFUND POLICIES

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MAK COLLECTION

SHIPPING COSTS

  • International shipping costs are based on the weight of your order and the delivery method.
  • Additional shipping charges may apply to remote areas or for large or heavy items.

PAYMENT POLICY

You must pay a non-refundable deposit of 100% of the cost of abaya. We will start the production of your abaya only after receiving the deposit.

REFUND POLICY

  • Kindly note that we have non-refundable policy, which means we do not accept returns or exchanges, unless the item you purchased is defective.
  • If the item is defective, we will be more than happy to schedule a corrective service free of charge.
  • Please note that it must be a mistake from our side, but not you changing your mind regarding the color or giving us the wrong measurement (after your abaya is already has been delivered to you).